UK DELIVERY
FREE STANDARD UK SHIPPING ON ORDERS OVER £50
FREE NEXT DAY UK SHIPPING ON ORDERS OVER £300
We offer a range of delivery options through Royal Mail. These services are tracked and some services may require a signature on delivery.
| 2-3 Days | £4.99 |
| 1 Day (not guaranteed) | £6.99 |
| Next Day M-F Before 1pm* Guaranteed | £8.99 |
| Next Day M-F Before 9am* Guaranteed | £20.99 |
| Next Day Saturday Before 1pm* Guaranteed | £16.99 |
| Next Day Saturday Before 9am* Guaranteed | £26.99 |
* Prices based on up to 500g, prices for in excess of this weight calculated and displayed at checkout.
Shipping of some products such as aerosols may be restricted/prohibited by carriers - please check before ordering. Delivery times quoted are best estimates and may vary.
COVID-19 UPDATE: ROYAL MAIL HAVE EXTENDED THEIR TIMED GUARANTEES FOR NEXT-DAY SPECIAL DELIVERIES. CLICK HERE TO SEE THE LATEST FROM ROYAL MAIL. AS A RESULT, WE ARE ONLY ABLE TO REFUND SHIPPING FEES IN THE EVENT OF DELIVERY BEING LATER THAN ROYAL MAIL'S REVISED TIMESCALES. APOLOGIES FOR ANY INCONVENIENCE.
GLOBAL EXPRESS DELIVERY
We offer a fast worldwide delivery with DHL Express. Delivery charges are calculated at checkout.
EU 2-3 days
USA 2-3 days
Rest of World 2-5 days
DHL do not deliver to P.O Box addresses as a signature on delivery is required for all parcels. Any customs or import duties are chargeable once the parcel reaches it’s destination country and are the responsibility of the recipient. Shipping of some products such as aerosols may be restricted/prohibited by carriers - please check before ordering.
COVID-19 UPDATE: DHL SERVICES OPERATING AS USUAL, THOUGH SOME LOCAL DISRUPTIONS MAY OCCUR IN TERRITORIES AFFECT BY COVID-19.
DESPATCH FROM WAREHOUSE
| Order before 3pm Mon - Fri | Despatched same day |
| Order after 3pm - Mon - Fri | Despatched following day |
| Order after 3pm Fri | Despatched following Monday |
| Order Saturday & Sunday | Despatched following Monday |
| Order Public Holidays | Despatched following working day |
*Our standard working hours are 9.30am to 4.30pm Monday to Friday, UK time. We do not usually open at the weekends or on UK Public Holidays. Please consider this when placing your order.
Please Note: It is the Customer’s responsibility to ensure that the correct and valid delivery address is provided for their order and that someone is present to sign for the delivery. Shipments delayed or lost due to an incorrect delivery address are the Customer’s responsibility. Where the Delivery Address is different to the Billing Address provided, the Customer takes full responsibility for the security of delivery at that address. In the unlikely event that a customer does not receive their parcel, Hair Rehab London Ltd are only able to investigate where the Royal Mail Tracking Service indicates the parcel has not been delivered. Customers are expected to co-operate with Hair Rehab London Ltd and / or Royal Mail to resolve any claim. An investigation by Royal Mail can take up to 90 days.
