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DELIVERY WORLDWIDE

UK DELIVERY

ROYAL MAIL STRIKE ACTION
Royal Mail deliveries may be affected by strike action during August and September.  Strike action is currently scheduled for the following dates in October:
Thursday 13 October 2022
Thursday 20 October 2022
Tuesday 25 October 2022
Deliveries on the days either side of strike days may also be subject to delays.
Please order early to allow extra time for delivery and choose one of the fastest delivery options.  Royal Mail are suspending their Next Day Guarantee during the periods before, during and after strike days, meaning we will be unable to refund shipping charges if your next day delivery is delayed however, Royal Mail have advised they will prioritise express services, so our Next Day and 1 day delivery services are still the best options to receive your delivery in the quickest time, even if it is a little slower than usual.
Latest news from Royal Mail can be found here: https://www.royalmail.com/latest-news
To provide an alternative option, we have introduced an express DHL service that in the vast majority of cases will be delivered the next working day.  This service is not available to remote locations.  Please contact us at enquiries@hairrehablondon.com to check availability if your postcode begins with AB, DG, FK, G63, HS, IV, KA, KW, PA, PH or ZE.  DHL deliveries are subject to an earlier cut-off of 3pm for same-day despatch.

 

FREE STANDARD UK SHIPPING ON ORDERS OVER £50

FREE NEXT DAY UK SHIPPING ON ORDERS OVER £300

We offer a range of delivery options through Royal Mail. These services are tracked and some services may require a signature on delivery.

2-3 Days  £4.99
1 Day (not guaranteed) £6.99
Next Day M-F Before 1pm* Guaranteed £8.99
Next Day M-F Before 9am* Guaranteed £20.99
Next Day Saturday Before 1pm* Guaranteed £16.99
Next Day Saturday Before 9am* Guaranteed £26.99

* Prices based on up to 500g, prices for in excess of this weight calculated and displayed at checkout.

Shipping of some products such as aerosols may be restricted/prohibited by carriers - please check before ordering. Delivery times quoted are best estimates and may vary. 

Please note, if you’re out when Royal Mail try to deliver, they might leave your delivery with a neighbour. You can opt out of having your mail delivered to your neighbour here.

DESPATCH FROM WAREHOUSE

Order before 4pm Mon - Fri Despatched same day
Order after 4pm - Mon - Thur
Despatched following day
Order after 4pm Fri
Despatched following Monday
Order Saturday & Sunday
Despatched following Monday
Order Public Holidays
Despatched following working day

 

GLOBAL EXPRESS DELIVERY

 

We offer a fast worldwide delivery with DHL Express. Delivery charges are calculated at checkout.  Orders placed before 2:30pm UK time on a UK working day will be despatched the same day.

*Should your order get flagged to us as a Remote Area, we will contact you to pay a surcharge.  This surcharge is applied by the courier service and not by Hair Rehab London. The current Remote Area surcharge is £19.99. You can check if your address is classed as a Remote area here

EU 2-3 days

USA 2-3 days

Rest of World 2-5 days

DHL do not deliver to P.O Box addresses as a signature on delivery is required for all parcels.  Any customs or import duties are chargeable once the parcel reaches its destination country and are the responsibility of the recipient.  Shipping of some products such as aerosols may be restricted/prohibited by carriers - please check before ordering.

COVID-19 UPDATE: DHL SERVICES OPERATING AS USUAL, THOUGH SOME LOCAL DISRUPTIONS MAY OCCUR IN TERRITORIES AFFECTED BY COVID-19.


Please Note:  It is the Customer’s responsibility to ensure that the correct and valid delivery address is provided for their order and that someone is present to sign for the delivery.  Shipments delayed or lost due to an incorrect delivery address are the Customer’s responsibility.  Where the Delivery Address is different to the Billing Address provided, the Customer takes full responsibility for the security of delivery at that address.  In the unlikely event that a customer does not receive their parcel, Hair Rehab London Ltd are only able to investigate where the Royal Mail Tracking Service indicates the parcel has not been delivered.  Customers are expected to co-operate with Hair Rehab London Ltd and / or Royal Mail to resolve any claim.  An investigation by Royal Mail can take up to 90 days.

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